Toolkit Websites is a specialist web design company in Hampshire. We have nearly two decades of experience in successful website design for small businesses and now boast a client base of over 2,000 happy customers all over the UK! We are one of the few website design companies with the trusted ' Buy With Confidence ' award from Trading Standards and we pride ourselves on our excellent customer care. We have countless 5-Star ratings for our commitment to passionate customer service and put simply; we love what we do!
8:45 - 17:30, Monday to Friday
I left school in 2013 and continued in education doing AS & A Levels. College was great and I did enjoy it. It felt that the next step was University. However, after starting Uni I knew it wasn’t for me, so I dropped out and sought an apprenticeship so I could learn on the job.
I started at Toolkit in November 2015 as an apprentice in Digital Marketing. 5 years on and a lot of hard work later, I’m now Client Care Manager and manage the day-to-day runnings of Toolkit Websites.
Answering calls and emails from clients and helping them with any queries around their domain, email or website services. Completing Design & Development Tasks for the Website Projects we’ve undertaken.
Setting up Google Services for clients, like Google Analytics or Search Console. Managing and Completing Domain transfers and Email Migrations. Managing client invoices, ensuring they’re paid on time. Consulting clients on what their website needs/would benefit from.