Customer Operations Rep

Being warm and comfortable at home is important, right? Being happy and proud of your home is also important? Yup! If you feel strongly about the above then a role at a company shaking up the social housing sector could be the one for you.

As a Customer Operations Rep at Switchee you’ll have a hand in lots of different critical tasks, all equally important. You’ll also work closely with lots of other teams giving you a real insight into how Switchee works.


You’ll be supporting the Sales and Customer Success teams to help them deliver top-notch customer service, including making sure that from point of sale to delivery, clients are receiving their goods in the post.


You’ll be chatting to clients/residents and providing help and assistance if they have any queries or issues on the Switchee products.


You’ll support with data protection, making sure that Switchee are doing things by the book, not to mention you’ll be the champion of online safety; working on Cybersecurity projects. (keep that one to yourself…!)


What makes a great Switchee team member?
  • You really care about Switchee’s mission, you want to contribute to making a difference, you also care a lot about the environment and about making a positive impact.
  • You enjoy technology and seeing how it can work to make a difference in people’s lives.
  • You are a great communicator - on the phone, on email, online, and face-to-face.
  • You like finding solutions to problems, big or small!
  • You can handle a few things on the go at the same time and deadlines don’t phase you.

FAQs

How does a career collab work?

Career collabs are new, created by hundo to make sure you can start a career with companies that care. hundo has built loads of strong relationships with companies across the UK that want to invest in young people and help you grow. Our collabs are all about progression and we only work with businesses that are willing to put their time into helping you build a career.

Do I need to send my CV?

We don't care about CVs, we care about you. We believe in helping the real you shine, and that means getting you in front of the company as quickly as possible. Of course we can't make them magically disappear but we help take away the stress of getting it right and show you how to put together something that represents you.

Are there any real people I can speak to?

This is at the heart of what we are trying to do at hundo. We believe real careers are built on real relationships and our team will work with you to get you in the door and get you going in a new career as quickly as possible. We won't just hand you off to another HR person, we make sure you only speak to the right people and take the hassle out of the applying.