Customer Service Administrator

Team sports are great until they are a pain! Last-minute drop-outs, chasing match fees, and too much admin. If you can relate to the above, and reckon you’re pretty good with people, then a role at Magic League could change your game!

As a Customer Service Administrator you’ll be on the ball (sorry…) helping Magic League customers both new and existing, in using the platform.

You’ll get to learn the Magic League platform in all its glory so that you can provide excellent customer service confidently and with a smile.

If you do find there are reports of bugs/glitches/broken links you’ll report these items back to the development team to get cracking on getting them fixed.

You’ll lend a helping hand to lots of different departments such as Marketing and Operations, giving you a great all-round experience.

What makes a Magic League team member score top points?
  • You like to chat! Whether that's on the phone or email, you’ll be helping customers get the best of of Magic League.
  • Experience working in customer services (at any level). This could be from working behind a bar, in a shop or call centre - basically anywhere where you have had to deal with customers either face to face or on the phone/email.
  • You’re interested in the idea of the app and want to learn more about the company and how it works. You don’t have to be a fitness mad person but if you play a team sport that’s great!
  • You take pride in your organisational skills, you can handle a few things on the go at the same time. Perhaps you’ve organised a mate’s birthday party or arranged a big day out with the family.

FAQs

How does a career collab work?

Career collabs are new, created by hundo to make sure you can start a career with companies that care. hundo has built loads of strong relationships with companies across the UK that want to invest in young people and help you grow. Our collabs are all about progression and we only work with businesses that are willing to put their time into helping you build a career.

Do I need to send my CV?

We don't care about CVs, we care about you. We believe in helping the real you shine, and that means getting you in front of the company as quickly as possible. Of course we can't make them magically disappear but we help take away the stress of getting it right and show you how to put together something that represents you.

Are there any real people I can speak to?

This is at the heart of what we are trying to do at hundo. We believe real careers are built on real relationships and our team will work with you to get you in the door and get you going in a new career as quickly as possible. We won't just hand you off to another HR person, we make sure you only speak to the right people and take the hassle out of the applying.