Customer Service Adminstrator

If you enjoy chatting to others and always give 100% to what you do, a customer service role at JustPark could tick all the boxes for you.

As part of the Customer Support team you’ll get a first peek at reviewing new listings from the JustPark space owners. You’ll be on hand to approve spaces that meet all the requirements and communicate with customers to help them improve their listings to make the grade. 

But you won’t just be looking at listings. You’ll support across a range of administrative tasks to make sure our team are working effectively and efficiently, delivering the very best service to our customers.

Communication is key in this role, you’ll be in regular contact with drivers, space owners and the rest of the JustPark team to make sure that all the information required is present, correct and stored in the right place. You’ll get full training on the JustPark systems so that you know exactly what is what!

You’ll keep a tight grip on documentation and be able to spot where there might be trends developing, or where improvements can be made.

Alongside being a customer service superstar there will be other ways to support the JustPark team whether this is ad hoc projects, some general office duties or admin tasks.

What makes a great JustPark team member?

  • You’re interested in the JustPark business and happy to learn more about it as you go along.
  • You’re definitely a people person and enjoy speaking to lots of different people, from client, to colleague to customer. 
  • You’ll be a problem solver, you’ll like seeking out areas we can improve and have some fresh ideas to share with the team
  • You can handle a few tasks on the go at the same time without being fazed by this.
  • You have a great eye for detail.
  • You’ve got some experience using MS office and GSuite.
  • You’re confident to give feedback to others as well as take feedback from your colleagues too.
  • You are a great communicator on the phone, on email and face-to-face


FAQs

How does a career collab work?

Career collabs are new, created by hundo to make sure you can start a career with companies that care. hundo has built loads of strong relationships with companies across the UK that want to invest in young people and help you grow. Our collabs are all about progression and we only work with businesses that are willing to put their time into helping you build a career.

Do I need to send my CV?

We don't care about CVs, we care about you. We believe in helping the real you shine, and that means getting you in front of the company as quickly as possible. Of course we can't make them magically disappear but we help take away the stress of getting it right and show you how to put together something that represents you.

Are there any real people I can speak to?

This is at the heart of what we are trying to do at hundo. We believe real careers are built on real relationships and our team will work with you to get you in the door and get you going in a new career as quickly as possible. We won't just hand you off to another HR person, we make sure you only speak to the right people and take the hassle out of the applying.