Fleet Operations Associate

If you fancy being part of London’s first free sustainable mobility solution, then a role at HumanForest could be wheely good. (sorry…)

As a Fleet Operations Associate, you will be part of a team of people dedicated to free mobility services that protect the environment and will act as a ‘brand ambassador’ - helping customers with any queries and bringing lots of positive vibes and energy.

There will be various tasks to get stuck into in this role, such as bike troubleshooting - you will be performing basic repair/maintenance tasks on the HumanForest e-bikes when required (don’t worry, you will get training on this!) This might involve swapping batteries, deploying/picking up, or repositioning the bikes. All out in the fresh air!

You’ll be casting a detailed eye over the data that the bikes pick up and presenting any interesting and useful information to the Ops Manager and offering solutions that could help optimise repair and route times.

With anything you do, as a team member on the front line, it will be very important that you report any technical or operations issues so that HumanForest can work on improving their service.

What makes a great HumanForest team member?

  • You gotta love cycling! Whether you’re a mega off-roader or a leisurely Sunday cycler, it’s important that you really enjoy being on two wheels and want to learn new skills.
  • You’re interested in the mission that HumanPeople are working to achieve and want to learn more as you go along.
  • Deadlines don’t worry you, you like to get stuff done!
  • You’re a great communicator - in person, on emails, and on the phone.
  • You enjoy working as part of a wider team and enjoy being successful.



How does a career collab work?

Career collabs are new, created by hundo to make sure you can start a career with companies that care. hundo has built loads of strong relationships with companies across the UK that want to invest in young people and help you grow. Our collabs are all about progression and we only work with businesses that are willing to put their time into helping you build a career.

Do I need to send my CV?

We don't care about CVs, we care about you. We believe in helping the real you shine, and that means getting you in front of the company as quickly as possible. Of course we can't make them magically disappear but we help take away the stress of getting it right and show you how to put together something that represents you.

Are there any real people I can speak to?

This is at the heart of what we are trying to do at hundo. We believe real careers are built on real relationships and our team will work with you to get you in the door and get you going in a new career as quickly as possible. We won't just hand you off to another HR person, we make sure you only speak to the right people and take the hassle out of the applying.