Find out what it’s like to work at parking app JustPark, and why the future is green
Client services director Hannah Fuller looks after both the client success and client operations teams to ensure that JustPark’s client journey is the best that it can be. The tech parking company launched in 2006 with the aim of making parking easier, today their efficient app helps nearly 4.5 million drivers. We chat with Hannah about her route into the industry, JustPark’s company culture, and the most rewarding moments of her career so far.
How did you first get into the industry?
I’ve been in the parking industry for the last six years and working for JustPark for the last 18 months. I joined because I was looking for a challenge and to try something new, no two days are the same.
Why did you decide to join JustPark?
I joined JustPark because it’s known for its innovative approach and smart people as well as great team culture. I also really like the values of collaboration, being human and curious and the focus on sustainability.
How would you describe the culture of the team?
The team work hard, and members from all levels of the business are approachable and want to learn so actively listen, which invites questions and collaboration. We also have great away days, team events and I really enjoy our daily lunches, which we eat together, cooked by our fantastic chef, Julie. Every Thursday we celebrate birthdays and Park days (your JustPark anniversary) with speeches and cakes. It means that we get to know each other as colleagues and friends.
Looking back on what you’ve learnt over your career, what’s one thing you would tell your younger self?
Not everything has to be perfect, know when good enough is enough so that you can use your time wisely.
What’s the most rewarding thing you’ve worked on to date?
I find the most rewarding projects are the ones that we work on as a team. Over lockdown, JustPark delivered a project with the British Parking Association to enable spaces across the platform to be booked for free by NHS workers so that they could park for free near hospitals and places of work. Being part of something like that made me really proud.
What does someone need to do to impress you in an interview?
Be honest, clear, and concise with your answers. I like to see someone’s personality come through, that they have read the job description and also done a bit of research on JustPark. I also want to see that they want the job, that they are excited about working for the company.
What does the future hold for JustPark?
Bigger deals, with more innovation and a focus on electric vehicle charging, which is going to be the fastest-growing part of the business. We’re building new teams, and growing the existing ones with exciting projects across the whole business and opportunities to keep learning and growing. The future of JustPark is green.